Together responsible: stay safe
Our top priority is the health of our customers and employees, so we inform you that SOMFY has taken the decision to temporarily suspend the activity of some of its production and logistics sites in order to take the time necessary to strengthen the barrier measures already in place and ensure that SOMFY’s employees have a secure working environment.
In this exceptional context related to the Covid-19 epidemic, we reserve the possibility of suspending the delivery of your order, without notice and without compensation, if its execution were to be delayed or made particularly difficult or expensive in view of, among other things, containment measures preventing the continuity of our activities, the cessation or limitation of the means of transport, the closure or suspension of our activities. factories or those of our partners.
As the situation evolves rapidly, our customer services will stay tuned during this period and will come back to you as much as necessary to inform you of these developments.
The safety of all and the continuity of our commitments to our customers are the core priorities of Somfy Group.